Terms and Conditions
The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.
All notices from to You may be posted on our Web site and will be deemed delivered within thirty (30) days after posting. Notices from You to shall be made either by e-mail, sent to the address we provide on our Web site, or first class mail to our address at: 5431 S. San Pedro Ave. Sierra Vista, AZ 85650 Delivery shall be deemed to have been made by You to five (5) days after the date sent.
All content appearing on this Web site is the property of thunder Mountain Custom 5431 S. San Pedro Ave. Sierra Vista, AZ 85650 Copyright © 2005. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright ®2005 The Bullet Guy. All rights reserved.
All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by The Bullet Guy. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of Thunder Mountain Custom or any third party, except as expressly granted herein.
Use Of Site
Thunder Mountain Custom Terms and Conditions
Due to an increase of cancled orders, after the invoice has been printed and the order has been pulled and made ready to ship, requested cancelations will incure an 15 percent restocking fee. These process’s consume employee’s time, material and also impact sales to other customers.
Custom Pistol Orders
Custom pistol order forms or invoices will be provided to each customer clearly describing all basic features and options pertaining to their custom pistol. A deposit of 50% of the total cost is required to place the order. All delivery dates are strictly an approximate delivery time and subject to change based on availability and scheduling. Customer changes to work orders after 30 days of the initial deposit will result in a $25.00 update fee. Any cancellation after 7 day of initial deposit will result in a restocking fee of 25% of the total pistol cost plus the cost of any special option parts. All Custom Pistol orders must by place and phone, and both Thunder Mountain and the Customer must agree to the configuration through the exchange of email.
Factory Pistol Order (Special Orders)
All Special order pistol orders will require a 50% deposit prior to being ordered. All cancellations after the order is placed with the manufacutre (3 Days) will result in a restocking fee of 25% of the total cost of the firearm.. Special orders that include a custom serial number will require a 50% deposit, prior to being ordered. All Cancellations after the order is placed with the manufacture (3 days) will results in a restocking fee of 25% of the total cost of the firearm. An invoice will be provided to each customer clearly describing all basic features and options pertaining to their pistol. All delivery dates are strictly an approximate based on anticipated availability.
Factory Pistol Orders (In Stock Pistols)
All pistols will be provided to each customer with an invoice clearly describing all basic features and options they selected on-line pertaining to their pistol. All sales of in stock pistols are final. Pistols will be shipped once a signed FFL is recieved. Certain Options such as Hard Chroming and Color InLaying require a 2 week lead time. Thunder Mountain Custom only ships pistols Monday – Thrusday. Pistols returned due to the purchasers inability to complete the Transfer after shipping will incure a restocking fee of 20%. Please ensure that you can complete the purchase with your local FFL before ordering. FFL’s can be FAXed to (888) 459-9485 or emailed to email@example.com, please have you FFL indicate on the cover sheet who the FFL is being provided for.
All firearms and serialized parts (including frames, recievers and shortblocks) must ship to a FFL. Serialized parts will only be shipped to an FFL and will not be shipped overseas.
Ownership Responsibilities and Safety
Parents must provide gun safety rules to children. Even if firearms are not in your household, with guns in about half of all U.S. households, your children may be exposed to firearms. The NRA safety programs for children are especially helpful.
If you are a new shooter, it is best to seek complete and thorough instruction on the safe and proper use of firearms. There are many choices, including the NRA, depending on the style of shooting you intend to do. See your local law enforcement agency, local gun shop, or a local shooting club.
Initially, perform dry firing only, with an unloaded firearm. Do not have a magazine or any ammunition in the same room. You must still point only in a safe direction. Practice until you are smooth and familiar with all of your firearm’s features and safeties. Once confident with your firearm, practice live firing only at a shooting range. Again, start very slowly and concentrate on all safety procedures. Remember, perfect practices makes perfect!
You are responsible for the correct maintenance of your firearms. Even the best gun, like all precision machines, require periodic maintenance and review. While you may use lubricants liberally on moving arts in your firearm, avoid any lubricants or aerosols on cartridges. ALWAYS empty a firearm before cleaning. Remove the magazine, check the chamber, and NEVER look down the barrel. Every time you pick up a pistol, even if you just laid it down, verify it is unloaded and clear.
Shipping & Delivery
We all know that normally the cost of shipping has a large impact on the total cost of purchasing items on line. So here at Thunder Mountain Custom Rifle we have decided to take a different approach to on how we handle the cost of shipping. An approach that we believe you will all like. Rather then doing it by weight, we will be doing it by the dollar amount of your order. While there are many on-line business that already charge by the amount you purchase, they all tend to charge you more for shipping the more you purchase.Thunder Mountain Will charge you less if you purchase more
Thunder Mountain Custom is not responsible for packages that are lost or stolen, once the Postal Service makes the delivery and updates the shipment as completed.
Flate Rate Shipping USPS Priority Mail (Less then $500.00) – $10.40
Best Way Flat Rate Shipping – $5.65
Alaska & Hawaii: No Additional Charge for USPS service
Pistol Shipping Rates:*
USPS Priority Service – 35.00 (2-3 Days)
FEDEX OverNight – $50.00
Pistols are only shipped Monday-Thursday
All Orders Over $1,000.00 will be insured for $0.40 per $100.00 when shipped via FEDEX and $1.00 per $100.00 when shipped via USPS
International Orders: No International Orders Accepted
Domestic Back Orders: Items will be shipped FREE via Standard Service. Free back order shipping does not apply to single item orders
KNOW YOUR LAWS!
SHIPPING REGULATIONS – NOT ALL INCLUSIVE-BE AWARE THAT LAWS CHANGE ALL THE TIME AND PLEASE BE AWARE OF ANY REGULATIONS THAT MAY EFFECT YOUR PURCHASE.
California: We do not ship, sell or offer for sale any Magazines over 10 rounds to any one in California or anyone using a billing address in the state of California. We do not ship any STI or Armalite firearms to California.
Hawaii: We do not ship, sell or offer for sale any Magazines over 10 rounds that may fit a handgun to any one in Hawaii or anyone using a billing address in the state of Hawaii.
Illinois: We do not ship, sell or offer for sale any Magazines over: 12 rounds to any one in Chicago IL or anyone using a billing address in Chicago IL and 15 rounds to any one in Aurora IL or anyone using a billing address in Aurora IL
Maryland: We do not ship, sell or offer for sale any Magazines over 20 rounds to any one in Maryland or anyone using a billing address in the state of Maryland.
Massachusetts: We only ship to FFL holders in the state of Massachusetts.
New Jersey: We do not ship, sell or offer for sale any Magazines over 15 rounds to any one in New Jersey or anyone using a billing address in the state of New Jersey.
New York: We do not ship, sell or offer for sale any Magazines over 7 rounds and made after September 13th 1994 to anyone in New York or anyone using a billing address in the state of New York. We do not ship to NEW YORK CITY.
Ohio: We do not ship, sell or offer for sale any Magazines over 30 rounds to any one in Ohio or anyone using a billing address in the state of Ohio.
Washington D.C.: We do not ship, sell or offer for sale any Magazines to any one in Washington D.C. or anyone using a billing address in Washington D.C. We do not ship any firearms to Washington D.C.
Remember…these are not all inclusive and we suggest you do proper research into your jurisdiction’s laws if you have any doubts.
International: We do not ship Internationally
Thunder Mountain Custom must charges sales tax for merchandise ordered on this Web site based on the applicable state sales tax rate and the location to which the order is being shipped. Sales Tax is only charged on orders shipping to Ariozna.
The Content included in this Web site has been compiled from a variety of sources and is subject to change without notice as are any products, programs, offerings, or technical information described in this Web site. The Thunder Mountain Custom makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the Web site or Content, or the suitability, functionality, or operation of this Web site or its Content. By using this Web site, you assume the risk that the Content on this Web site may be inaccurate, incomplete, offensive, or may not meet your needs and requirements. The Bullet Guy SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO THESE WEB PAGES AND CONTENT. IN NO EVENT WILL The Bullet Guy BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. — OR Depending on State — The information and content on this server is provided “as is” with no warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Any warranty that is provided in connection with any of the products and services described on this Web site is provided by the advertiser or manufacturer only, and not by The Bullet Guy. The references and descriptions of products or services within the Web site materials are provided “as is” without any warranty of any kind, either express or implied. The Bullet Guy is not liable for any damages, including any consequential damages, of any kind that may result to the user from the use of the materials on this Web site or of any of the products or services described hereon. The descriptions of, and references to, products, services and companies on this Web site are the sole responsibility of the companies providing the information (“advertisers”), and not Thunder Mountain Custom. The inclusion of material on this server does not imply any endorsement by The Bullet Guy, which makes no warranty of any kind with respect to the subject matter of the server materials advertised. A possibility exists that the server materials could include inaccuracies or errors. Additionally, a possibility exists that unauthorized additions, deletions, and alterations could be made by third parties to the server materials. Although The Bullet Guy tries to ensure the integrity and the accurateness of the server materials, it makes no guarantees about their correctness or accuracy. Before relying on any representation made in any of the server materials, check with the advertiser of the product or service to ensure that the information you are relying upon is correct
SATISFIED CUSTOMER Return Policy
Customer Satisfaction Is Our #1 Priority!
If you need to return your product for any reason, please read the following information:
A1. If your order has been damaged in route to you by FEDEX:
1) Call FEDEX at 1-800-GO-FEDEX and request a pick-up of the damaged goods
2) Include a copy of the invoice with all returns/exchanges. Please include a short note explaining the situation for the carrier.
3) Pack the product in the original shipping box or in a sturdy carton.
4) FEDEX will come to you and pick up the package.
5) FEDEX will contact Thunder Mountain Custom with the results of the investigation. A replacement will be shipped to you.
A2. If your order has been damaged in route to you by USPS
1) Bring the damaged item with the original packaging to your local post office. Also bring along a copy of your invoice.
2) Fill out the USPS Insurance Claim form
3) At this time, your local Post Office will offer you a refund on the spot and you can then just re-order or you may have you local post office, stamp the form, and send it to Thunder Mountain Custom at:
Thunder Mountain Custom
5431 S. San Pedro Ave.
Sierra Vista, AZ. 85650
Upon Recieving the completed and stamped Insurance Claim Form, we will ship out a replacement product.
B. If your order was incorrectly filled:
1) If you have any problems with your order, please call our sales team at (520) 678-2768 or e-mail firstname.lastname@example.org. Ask for a Return Authorization Number.
2) Include a copy of your invoice with all returns. Also fill out the reverse side of this sheet with specifications of your return.
3) Please mark the outside of your box with the Return Authorization Number.
Packages without an RA# on the outside of the box will not be accepted.
C. You order the incorrect Item
1) If you have ordered the incorrect item, you are responsible for the return shipping.
2) Returned items that have been remove from the original package with will be refunded with a 25 percent restocking fee
3) Un-opened items will be refunded at a 15 percent restocking fee
4) Outbound shipping fees will not be refunded.
5) If you returned item reduces your order amount below the required $175.00 for free shipping, you refund will be access for the shipping charge of a normal order that did not meet the free shipping requirement.
Due to a large increase of customers ordering the incorrect items and then requesting a return, we are force to place this policy in effect. Pulling order, packaging and shipping all require man-hours of labor got get your order out. If you are not sure if a certain part will work with your 1911 please contact us via email.
D. Special orders cannot be returned.
D. If you would like to return your product for credit or refund:
1) Return Policy: We want you to be pleased. If for any reason you are not satisfied with the order you received, return it via insured Parcel Post or UPS within 30 days of receipt for full credit or refund, less shipping and handling (only returns in new and unused condition including merchandise packaging can be accepted).
2) Include a copy of the invoice with all returns. Also complete the reverse side of this document describing your reason for your return.
3) Contact Customer Service to obtain a Return Authorization Number (RA#). Please mark the outside of your box with the Return Authorization Number. Packages without an RA# on the outside of the box will not be accepted.